Privacy Policy for Gadixoo.com

Last Updated: July 23, 2025

At Gadixoo.com, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, gadixoo.com, and use our services. By accessing or using our website, you agree to be bound by the terms and conditions of this Privacy Policy.

1. Information We Collect

We may collect personal and non-personal information about you when you interact with our website.

1.1 Personal Identifiable Information (PII)

This includes information that can be used to identify you directly:

  • Contact Information: Name, email address, phone number (+88 01990 905252), billing address, shipping address.
  • Account Information: Username, password (encrypted), purchase history.
  • Payment Information: Credit/debit card details, bank account information (processed securely by third-party payment gateways; we do not store full card details on our servers).
  • Communication Data: Records of your correspondence with us, including emails (gadixoo.info1@gmail.com) and chat messages.

1.2 Non-Personal Identifiable Information

This includes information that cannot be used to identify you directly:

  • Device Information: IP address, browser type, operating system, device type.
  • Usage Data: Pages viewed, time spent on pages, links clicked, referring URLs, search queries.
  • Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies (see Section 7).

2. How We Use Your Information

We use the collected information for various purposes, including:

  • Order Processing: To process your purchases, fulfill orders, and manage returns and exchanges.
  • Customer Service: To respond to your inquiries, provide support, and resolve issues.
  • Account Management: To manage your user account, provide access to your order history, and personalize your experience.
  • Marketing and Promotions: To send you promotional offers, newsletters, and updates about our products and services, where you have opted in. You can opt out at any time.
  • Website Improvement: To analyze website usage, improve our website’s functionality, design, and content, and develop new products and services.
  • Security: To detect and prevent fraud, unauthorized access, and other malicious activities.
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes in Bangladesh.

3. Sharing Your Information

We may share your information with third parties in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist us in operating our website, conducting our business, or serving our users (e.g., payment gateways, shipping companies, IT service providers). These parties are obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
  • Legal Requirements: When required by law or in response to valid requests by public authorities (e.g., a court order or government agency).
  • Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
  • With Your Consent: We may share your information with third parties when we have your explicit consent to do so.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption: Using SSL/TLS encryption for data transmission.
  • Access Controls: Restricting access to personal data to authorized personnel only.
  • Regular Audits: Conducting regular security audits and vulnerability assessments.
  • Secure Servers: Storing data on secure servers with appropriate safeguards.

While we strive to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

5. Your Rights

You have certain rights regarding your personal information:

  • Access: You have the right to request access to the personal information we hold about you.
  • Correction: You have the right to request that we correct any inaccurate or incomplete personal information.
  • Deletion: You have the right to request the deletion of your personal information, subject to legal and contractual obligations.
  • Opt-Out: You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in the emails or contacting us directly.

To exercise any of these rights, please contact us at gadixoo.info1@gmail.com or +88 01990 905252.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website usage, and personalize content.

  • Cookies: Small data files stored on your device that help us remember your preferences, track your shopping cart, and understand how you use our site.
  • Web Beacons: Small graphic images used to track website usage and email opening rates.

You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you disable cookies, some features of our website may not function properly.

7. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove that information from our servers.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. Your continued use of the website after any modifications indicates your acceptance of the updated Privacy Policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

  • Email: gadixoo.info1@gmail.com
  • Phone: +88 01990 905252
  • Website: gadixoo.com